There is a famous "bowling effect" in behavioral science: two bowling coaches train their players separately. All of their players knocked down 7 bottles with one goal. Coach A said to his team members: "Very good! We knocked down 7 of them." His team members were encouraged by the coach's praise and thought that they must work harder next time and knock down the remaining 3 too. Coach B said to his team members: "What's going on! There are three others that have not been defeated." Hearing the coach's accusations, the team members were very unconvinced and thought to himself, why can't you see the seven that I have defeated. As a result, the performance of the players trained by Coach A continued to rise, and the players trained by Coach B did not play as good as one.
Hope to be recognized and appreciated by others is a normal psychological need of everyone. In the face of accusations, defending oneself unconsciously is also a normal psychological defense mechanism. A successful manager will work hard to meet the psychological needs of his subordinates, be kind to his subordinates, encourage his subordinates to display their creative spirit, and help their subordinates solve difficulties. On the contrary, a manager who loves to pick subordinates and deter subordinates may really be able to defeat his subordinates.
Charles Scooper, the first president selected by the American steel king Andrew Carnegie, said, "I think that my ability to inspire employees is the greatest asset I have. And the way to maximize one's ability It is praise and encouragement." "There is no longer a person’s ambitions that can be wiped out more than the criticism of the boss.... I am in favor of encouraging others to work. Therefore I am happy to praise and hate to make mistakes. If I like anything, it is my sincerity. For praise, forgiveness than praise. "This is how Scooper did. Scooper said: "I have seen many big people all over the world, and I haven't found anyone-no matter how great he is, how lofty he is-not in the case of being praised, than in the case of being criticized. Better, harder." Scooper’s creed is the same as Andrew Carnei. Carnegie even praised his subordinates on his tombstone. The inscription he wrote for himself read: "Here lies a man who knows how to get along with his subordinates who are smarter than him."